Frequently Asked Questions
What does SugarCookieStore.com do?
From our Colorado bakery, we print full-color imagery onto delicious, handmade sugar cookies and ship them directly to your door.
What are the ingredients?
We use only the best ingredients for our products.
- Cookies (gluten-full): sugar, butter, flour, salt, clear vanilla, cornstarch
- Cookies (gluten-free) *Available upon request*: Gluten-free flour (White rice flour, Brown rice flour, potato flour, potato starch, xantham gum, pectin, tapioca starch), butter, sugar, vanilla, salt, and cornstarch.
- Royal Icing: Meringue powder, cream of tartar, corn syrup, powdered sugar, vanilla
Do you make gluten-free items?
We do make gluten free items upon request. Please note, we are not a gluten free kitchen, so contamination can occur.
If you want to order gluten free, please email us at firstname.lastname@example.org
Are your gluten-free cookies prepared in a gluten-free kitchen?
Although the cookies are prepared with gluten-free ingredients, they are prepared in a bakery that is not specifically gluten-free. We follow proper separation procedures when preparing a gluten-free order; however, we always recommend that if there is an allergy concern, please order at your own risk.
if you need gluten-free offerings, email us at email@example.com
If I have a large order, can I be invoiced?
If you are a commercial customer and need to pay via invoice, one can be prepared for you. Head to our Corporate Gifting Page and fill out our form.
You can also send an email request to firstname.lastname@example.org or
Can cookies with my logo be sent to a list of my customers?
Absolutely. To coordinate, simply head to our Corporate Gifting Page. We can take a spreadsheet of addresses and make sure that your logo cookies get sent to all of your customers.
You can also head directly to our Logo Cookies listing if you don't need to send to multiple addresses.
Can I upload my images/logos?
You can use any photo, business logo, painting… anything you can come up with. We will print in full, vibrant colors onto sets of our sugar cookies.
How many images/designs can be uploaded per dozen?
Limit 3 images per dozen on our website via our file upload option. If you need a customized order, please reach out to us at email@example.com
What can’t I put on cookies?
Any copyrighted imagery, imagery that would constitute hate speech, or imagery promoting violence. We try to give our customers the freedom to make their cookies their own however we reserve the right to NOT fulfill an order if the imagery goes against our policies.
Do you ship your cookies?
Yes, we do. We currently ship to any of the 48 contiguous US states.
What is your shipping turnaround time?
We always strive for a 1-2 business days turnaround from placing your order to shipping.
How long do the cookies last?
For the freshest experience, we recommend consuming the cookies within five days of receiving the order, although they usually last longer.
Do you have discounts?
You can purchase 3 or more dozen cookies from our site and receive 15% off your order atuomatically. This discount only applies to one delivery address per order.